OLDKOOK'S PRODUCTS GUARANTEE
All OldKook's shoelaces and boot laces are guaranteed to outlast the original (one) pair of shoes or boots on which they are installed. All other OldKook's Products* are guaranteed to outlast the original piece of equipment on which they are installed. This guarantee is limited to one replacement OldKook's Product of the same type for each original OldKook's Product purchased. To obtain your replacement OldKook's Product, please email a photo of the original, broken OldKook's Product to guarantee@oldkook.com

OLDKOOK'S REFUND/EXCHANGE POLICY
No refunds or exchanges will be made for length, color or diameter issues. Please follow these instructions *before* placing an order for OldKook's Shoelaces or Boot Laces:

1. Remove the original laces from your footwear.
2. Check the eyelets on your footwear. If your eyelets are just holes in the fabric of your shoes/boots, please proceed to step 3 (OldKook's Laces will fit!). If the eyelets in your shoes/boots are metal or plastic, you need to measure them. The diameter of metal or plastic eyelets *must* be at least 5/32" to accommodate the tips on OldKook's Laces.
3. Measure the length of the original laces from your footwear.
4. On the OldKook's site, locate the shoelaces/boot laces that best suit your needs. You can buy single pairs and discounted multiple packs.
5. Select the length of OldKook's Laces that are at least as long as the original laces from your footwear.
6. Select the color of your OldKook's Laces.
7. Click on the "Add To Cart" button.